Your Nutonic Representative is:RebeccaDudley
Distributor ID 100839
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Refund Policy

Welcome to our website Nutonic Corp

We Guarantee Your Satisfaction. The best just got better!  Though it's very rare but if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%. By purchasing our products, you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions. By purchasing our product’s, you recognise and accept the fact that that some ingredients may cause sensitivity in susceptible individuals and that Nutonic will not be held responsible for such occurrences. Additionally Nutonic accepts no responsibility for incorrect use of information or products.

We guarantee the quality on everything we sell. If you think something doesn't match up to our description of it, return any unopened product in saleable condition for a 100% refund or exchange, the original shipping & handling charges are non-refundable.   

Returns:
All returns must be authorized by Nutonic Corp in writing prior to returning the item(s) for a refund or exchange. Customer Service will make available to you a "Return Merchandize Authorization Number" or "RMA" number. This number is to be displayed on the outside shipping carton.

Customers are instructed to include their original packing slip with returns, that way we can easily identify the customer and order number. If you do not have the original packing slip anymore, you need to include a piece of paper with your full name and address.

Please note WE DO NOT PROVIDE RETURN SHIPPING LABELS, that would be up to you or your customer to purchase the return shipping labels addressed to us. When we receive the returns, we put them through a quality check to make sure all bottles and containers are sealed and in good condition. If they are sealed and in good condition, you will be issued a refund minus a $1.50 restocking fee per item, please note cost of products only will be refunded. If the seals are broken or bottles are open and damaged, they will be thrown away and there will be no refund issued.

Refund: please note refunds will be issued for the cost of products unless stated at the discretion of Nutonic.

Please make sure all addresses are correct before placing your order, we will not refund shipping fees or reship for wrong address on your shipments. We will not refund shipping fees on returns initiated by the customer.

Reshipment – please note that if a reshipment is requested, CUSTOMER fees, including any costs associated with the re-shipment of a package are will be charged prior to reshipment.

Return your item(s) within 30-days from the date of purchase.  We need you to return the unused portion of your oder (unopened sealed boxes or bottles only, that are in are-saleable condition) of your first product purchase. Product that is opened, or packaging that is not in tact (damaged or otherwise) will not
qualify for refund. You are responsible to cover any shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you weren't completely satisfied. It is mandatory to include the purchase order number as this is equivalent to your sales receipt.

Customer Service:

Email: support@nutonic.com
Hours: Monday to Friday, 8:30 AM to 6:30 PM Pacific Time
Refund Instructions:
You will be advised by the Customer Service of the return address. Please don't ship products without RMA number. You will be asked to return product(s) to the following addresses:

Returns Address
Shipping Dept Nutonic

8152 S,Welby Park Drive, Ste B, West Jordan, Utah 84088

  • Packages that are returned without an RMA number will be refused upon returning to the warehouse(s).
  • Once we receive your return, we will gladly exchange your item(s) or return your money.
  • Refunds may be settled using the same payment method used to pay for the original purchase. All refunds and exchanges are done on the 1st and the 15th of each month with no exceptions.
Damaged, Defective, or Undelivered Product:

If product is damaged or defective, you are responsible to contact us within ten (10) business days from the purchase date. We will issue a call tag for the product and gladly send a replacement. Please do not discard any product and/or packaging from the shipment until instructed by customer service in writing. We will inspect the undesirable product upon receipt.

In the event that a shipment does not arrive at the address specified for the order or your order is incomplete you must report to Customer Service that the product was not received. We ask that these reports are made within ten (10) business days from the purchase date.
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